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Proactive fault management allows service providers and enterprises to maintain the uptime of IT-based services. Because the network infrastracture has become instrumental to the delivery
of business services, these organizations require quick resolution of IT-related faults. Micromuse's Netcool suite helps improve business efficiencies for telecommunications carriers, mobile service providers, Internet service providers, broadband service providers
and corporate enterprises. It allows companies to proactively manage their entire IT infrastructure, which supports critical business services and applications.
With the Netcool suite, companies can reduce mean-time-to-resolution, increase service and application availability and differentiate business offerings. With its rapid deployment and low training costs, the Netcool suite helps service providers and enterprises achieve optimal ROI.
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Netcool/Omnibus The Netcool/OMNIbus application is a carrier-class service and business assurance system. It collects and consolidates events and alarms from more than 300 different network devices and management environments onto one screen, providing an easy-to-read color-coded "dashboard" view of the entire network. These include servers, mainframes, NT systems, UNIX applications, circuit switches, voice switches, IP routers, SNMP devices, network management applications and frameworks, among many others.
The Netcool ObjectServer, the core component of the Netcool/OMNIbus application, is a high-speed memory-resident database that collects fault information from throughout the network infrastructure. Netcool Probes & Monitors collect fault messages from throughout the network and forward them to the Netcool ObjectServer for filtering. Using a point-and-click interface, you can prioritize events according to the business services they could potentially impact.
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Netcool/Impact The Netcool/Impact application tells you which services - and which people - could potentially be affected by problems in the IT infrastructure. Netcool/Impact allows you to rapidly determine who will be impacted by Netcool-collected faults. It delivers significant value because it allows you to figure out how their overall business might be affected by problems in the IT environment. | ||||
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Netcool/Precision Netcool/Precision is the first network RCA (Root Cause Analysis) application built on a flexible architecture designed specifically for modern networks. Utilizing its accurate topology and network connectivity information, Netcool/Precision monitors the network to locate and isolate network problems as they develop and reports the problem to network staff. This enables administrators to resolve problems fast, before they escalate into more serious outages that can impact the availability and performance of critical business services.
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